"Future Industrial are very responsive, and I know if I wanted a tanker tomorrow - they would get it to us tomorrow. "
Just like to thank you for organising the labour and equipment so quickly on Friday. The lads all done a great job. If you could pass on our thanks to the lads, John (tanker driver), Tony Ainsworth and the team for the pit clean. The lads where praised by the engineers as it made it easier for them to carry out the work down the pit on Saturday morning.
How We Work
Our belief is that quality management goes way beyond systems and poilcies. It is about how we think and how we act, every day, on every assignment, and in any location across the UK. It's also about a culture that believes in openness, and which learns and grows from all experiences.
Our customers consistently rate us very highly for the quality of our work. If a vehicle has Future Industrial on the outside, they are confident that the people that come with it will carry out their work with the highest standards of professionalism and care.
Quality is a collective responsibility shared by all our people. Our training, systems and culture reflect both the important and the environmentally sensitive nature of the work we do.
Everything we do is underpinned by robust quality policies and processes. Our Quality Management system (QMS), is based on the requirements of BS EN ISO 9001. It covers essential details such as risk assessments, method statements and other procedures to enable all employees maintain the required standards.
The QMS undergoes continuous improvement. It is reviewed and evaluated by all levels of management to ensure;
- that the QMS is complied with
- that it continues to be suitable and effective
- that we maximise opportunities to improve the QMS
- that we remain compliant with new legislation and guidance
Any concerns, "near misses", or incidences of non-conformance are always investigated thoroughly.
Corrective action is taken to prevent recurrence of any non-conformance. Preventative action is also planned to further improve the high-quality standards that we have become proud of.
Reflecting our collective commitment, the quality policy is communicated to all company personnel. Appropriate training is undertaken to ensure that it is understood and followed. As a result, you can always have complete confidence in the quality of the work our teams will perform on your behalf.
Find out more by contacting your nearest Future Industrial Services Location